Contact centre operators must use data and speech analytics to thwart fraudsters as agents become the frontline for attack
SuperEditor FourNet specialists to advise contact centre operators how to spot and stop criminal activity in real time Digital…
Fraud Prevention
World leading graphologist warns ‘wet ink’ signatures and enhanced ID checks must be introduced urgently to combat probate fraud
World-leading handwriting expert Emma Bache has warned that ‘wet ink’ signatures and enhanced ID checks are an urgent…